Privacy Policy

1. Information We Collect

We may collect the following categories of information when you use our website or services:

• Account information: name, email address, and other details you provide when creating an account or submitting an inquiry form.
• Usage data: pages visited, features used, timestamps, and referral source, collected automatically through standard web technologies.
• Device and technical data: browser type, IP address, device identifiers, and operating system, used for security and performance purposes.
• Communications: correspondence you send us, including support requests and feedback.

2. How We Use Your Information

Information collected may be used to:

• Provide, operate, and maintain the Anh Kimhung platform and dashboard.
• Respond to inquiries, process account creation, and deliver customer support.
• Monitor, analyze, and improve the functionality and security of our services.
• Send administrative communications related to your account or our services.
• Comply with legal obligations and enforce our terms and policies.

3. Cookies and Similar Technologies

We may use cookies, local storage, and similar tracking technologies to recognize returning visitors, remember preferences, and understand how our website is used. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website.

4. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers: third parties that help us operate our website, hosting infrastructure, analytics, or communications, under confidentiality obligations.
• Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in our footer. We may need to verify your identity before responding to your request.

8. International Data Transfers

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the contact details listed in the footer of this website.